Edit the Usage-Balance Settings

Your MyFax plan may include free inbound-fax or outbound-fax pages as part of the subscription fee. However, usage exceeding amounts included with your plans is extra and is billed separately. For this purpose, MyFax maintains a pre-paid usage balance. If your usage exceeds the amount included in your plan, MyFax deducts the extra usage cost from that balance.

You can view your current usage balance, and set the reorder amount on the Billing tab.

Note: To help ensure you have continued service, MyFax automatically replenishes your usage balance when the amount drops below $2.

The amount charged to your credit card to replenish the balance is determined by the Reorder Amount preference. The reorder amount is added to your remaining usage balance.For example, if your reorder amount is set to $10, MyFax will automatically charge $10 to your credit card and add that $10 to your usage balance when it drops below $2.

To edit your usage-balance settings:

  1. Log into MyFax Central at https://central.myfax.com/login.aspx.
  2. Click Update Account.
  3. Click the Billing tab.The Usage Balance section displays your current balance.
  4. To edit the reorder amount: Click Edit in the Usage Balance section and, in the Select a New Reorder Amount list, select a dollar value (the minimum is $10).

Note: If you regularly send or receive a substantial amount of faxes, you may wish to set a higher reorder amount to help reduce the number of separate reorder charges on your monthly credit-card statement.

  1. When done, click Update.