View, Export, or Print Fax Usage/Activity Logs

To view a summary of fax usage for designated billing periods, and detailed usage logs for each of your fax numbers, navigate to the Usage tab by clicking Update Account in the header on your MyFax page.

On the Usage tab, you'll see a summary table with the following information:

Current Plan Displays the current MyFax service plan for your account.
Received Faxes Displays the number of fax pages received since the start of the billing cycle (Shows received usage for a single fax number on your MyFax account.)
Sent Faxes Displays the number of fax pages sent since the start of the billing cycle (Shows sent usage for your entire MyFax account.)
Storage Displays the time period for which faxes will be stored in the Inbox.

Note: If you have multiple fax numbers linked to your account, the usage-summary table displays inbound-fax usage for a single fax number on your account. To display usage for another number, select the number in the MyFax Number(s) list in the top-right corner.

To view detailed sent and received fax-activity logs:

  1. Log into MyFax Central at https://central.myfax.com/login.aspx.
  2. Click Update Account.
  3. Click the Usage tab.
  4. Click Activity Log beside the type of log you'd like to view:
    • Received Faxes - This log displays a list of faxes you've received. Logged fax activity includes the date and time, number of pages, type of activity, transmission duration, and the From sender's fax number.
    • Sent Faxes - This log displays a list of faxes you've sent. Logged fax activity includes the date and time, who it was sent to, the number of pages, how much of a charge was incurred, the subject, and fax status. Any faxes marked as Failed have a Resend link next to them.

Note: To display activity for a particular date range, select From and To dates, then click Go.

To print fax-activity logs:

  1. Log into MyFax Central at https://central.myfax.com/login.aspx.
  2. Click Update Account.
  3. Click the Usage tab.
  4. Click Activity Log beside the type of log you'd like to view: Received Faxes or Sent Faxes.
  5. Click Print Page, located below the fax-activity-log table.
  6. When the Print window opens, select your printer, and click Print.